Order Confirmation

Model, part number, quantity, availability, lead time and payment terms are confirmed in the formal quotation or proforma invoice.

Product Preparation

The item reference is checked before dispatch. Packaging is selected to protect industrial components during international transport.

International Shipping

Shipment can be arranged through DHL, FedEx or UPS according to the destination, parcel size and confirmed order requirements.

Dispatch and Tracking

Dispatch information and the available tracking reference are shared after the shipment has been collected by the selected carrier.

Clear assistance from initial product identification through dispatch and after-sales communication.

12-Month Product Warranty

Products supplied by AMIKON include a standard 12-month warranty. Warranty handling is based on the confirmed order, product label, fault information and supporting photos or videos.

Discontinued and Hard-to-Find Parts

Our sourcing service focuses on industrial automation DCS, PLC and TSI spare parts, including obsolete, discontinued and scarce models required for maintenance and replacement projects.

One-Stop International Shipping

AMIKON can coordinate domestic export customs procedures and arrange international express or sea freight. Packing lists, commercial invoices and available origin documentation can be prepared according to the confirmed order.

Model and Specification Support

We assist customers with model identification, specification review, compatibility checks and Datasheet or manual searches. Support also includes distinguishing earlier and later model versions and checking whether a submitted model reference is complete and correctly written.

Product Verification Before Shipment

The product label, complete model, part number, quantity and visible condition are reviewed against the confirmed order before packing.

Secure Packing for International Transit

Packaging is selected according to the component type, shipment size and transport method to support safe international handling.

Commercial and Shipping Documents

Commercial invoices, packing lists and available origin information can be prepared according to the confirmed order and destination requirements.

Responsive Order Follow-Up

For order support, customers can provide the order reference, product label, issue description and clear photos for review by the AMIKON team.